Staff were incredible today - i needed 2 of the same item, but they only had 1 left in store. The sales assistant then looked up the item and saw that David Jones had some of the same item so she sent someone over to get 1. Great customer service. Thank you!
Express delivery and didn't come for 2 weeks - missed the birthday it was for
Mimco your products are of very poor, cheap, cheap quality!! So far I have had all three pairs of studs either break at the stems or jewel pieces fall out or break. 5 stars to the manager at the Wollongong Mimco store who immediately rang around to try to fix the issue. The end result: she swapped my earrings each time with a new pair. No questions asked. 1 star to Mimco. I find it disgraceful that as a brand you pride yourself on "we are loved by women who value quality" WHAT QUALITY??? Cheap and nasty materials at inflated prices! I couldn't find the quality in anything purchased from your stores. You cannot expect consumers to pay a premium for rubbish and be satisfied.
Entered the Wollongong store on Monday afternoon (22/2/16) with my teenage daughter. We were the only customers in the shop. We were in the store approximately 10 mins looking at the stock, throughout this time the staff member did not approach or even acknowledge us. I purchased the item I wanted at mimco in David Jones Wollongong... Customer service is paramount for customers! Couldn't have been more happy with the service from the David Jones staff member.
Terrible service. Not even worth 1 star but am not able to post with no stars.Ordered an item in store last Sunday & was told it would be ordered the next day (Monday) and in the store for pickup within 2 to 3 days . Phoned when I did not hear & was told this had never been ordered, this was on the wish list and this must have been my miscommunication. This has really left me in the lurch for a gift for the weekend. Care factor zero.Mimco Wollongong you have to be able to do better than this.
MIMCO Wollongong Boutique is an Australian Clothing Store based in Wollongong, New South Wales. MIMCO Wollongong Boutique is located at Wollongong Central, Level 3, Shop 118/174-200 Crown St, Wollongong NSW 2500, Australia.
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