We bought a skateboard for my sons 8th birthdayUpon his first ride of it on his birthday we noticed it had a twisted deck. Called the store and was told to bring it straight in on the Sunday. Went in and was offered a $20 refund......managers and staff were no help whatsoever and wouldnt exchange it or offer a full refund and told us to send it off to the manufacturer and await a reply in 6 weeks time. Leaving my son on his birthday with no gift at all. I was in tears and they completely turned us away. They were going to resell the board in that condition too knowing full well that it had a major defect - they confirmed this. Im absolutely appalled with city beach and will NEVER shop there ever again. I will tell everyone I know as well. BUYER BEWARE.
This place always on sale. Many great product available. Friendly staff.
City Beach is an Australian Clothing Store based in Wollongong, New South Wales. City Beach is located at Ground Level, 2/200 Crown St, Wollongong NSW 2500, Australia.
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