Very happy with the service we receive for our cat.
Appalled at the lack of care and management. I'd taken my cat in at least 3 times because she scratches herself until she bleeds. These vets concluded that it was an allergy to something in the environment and that the only thing to do is give her antihystomene and cortisone tablets. Ok fair enough but then they won't give you more than 20 tablets and want you to take your pet back each time to get more. I'd spent 1/2 an hour on the phone with the receptionist last week, mostly on hold while she'd consulted with the vet as to whether I could pick more up without taking my cat in. I was told yes. A few days later I went in to pick them up as I said I would. I was made to wait at least 20 minutes without communication as to why, before I was told that the vet wanted to see me. He then told me he wasn't happy to give me more (of the tablets he initially subscribed by him after seeing my cat a few times) without seeing her again. Also apparently there was no record of my phone call or the arranement for me to pick up a repeat of the tablets. Meanwhile my cold foods (this was supposed to be a quick prearranged pick up) where warming up in the car, and now I have nothing to treat my cat with to see her through to the appointment I'd made with another vet a few days later. So my cat will be stressed out for the next few days and I am stressed watching her go through that. People had previously told me Greencross where only interested in how much money they could make. Now I know why. Plenty of other vets to try.
So good with our 2 cats
Dr. Ben Sawtell has no sense of responsibility at all. No health check at first. Also, he gave my cat an extra vaccination which should be taken one year after without any explanation. When we went back to ask them, they explained that that is the boost shot because they did not know my cat's vaccination history, which is not ture. And Dr. Ben did not even come out to explain to us at all.
Greencross a very helpful and they care for your pets when they're sick and they're very good we're looking after your pet when it passes away
Greencross Vets Crown Street is an Australian Veterinary Care based in Wollongong, New South Wales. Greencross Vets Crown Street is located at 424 Crown St, West Wollongong NSW 2500, Australia.
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